Since May 2010
Write the Bank of America CEO An Email
I. Send email directly to BofA and include:
- Your name
- Your complaint concerning your experience with Bank of America.
- Put on email: “I support John Wright vs. BofA Lawsuit!”
- Email to: email@example.com
- Email to BofA CEO Brian Moynihan: Brian Moynihan Email
- Please include a phone number they can get a hold of you at.
- Bank of America stated that they are trying to regain America’s trust one customer at a time. So above your name you should sign it the email with: “I AM ONE CUSTOMER AT A TIME.
II. BofA Phone numbers: click here
III. BofA Corporate – Phone & Emails – Click here
IV. Address to sent mail to:
Lemuel C. Rice wrote on 08/04/13: I just wanted to give a testimony to your website. My wife and I finally got a final loan modification from BOA. We have been trying to get a loan modification since 2007. The first time my wife lost her job in 07 we tried working with NACA but we didn’t has any success so that process took 2 years. Then my wife finally found work and her income was less than what she was making so I tried getting a modification on my own but with success. We stop applying because we were able to make our payments but in 2012 we had difficulty again because my wife lost her job in July of 2012. In October of 2012 BOA put us on a 6 months forbearance. At the end of that forbearance we had to pay all that money back. After the 6 months forbearance we couldn’t pay the money back because my wife was unemployed and we didn’t have the money. In may of 2013 BOA decided to to stop servicing our loan and give it to another servicing company while we were still trying to get a modification. With little hope I happen to be searching the Internet and I stumble onto your website and I did exactly what you said to do and within a day or 2 we got a call from BOA expressing that they wish to help us with a modification. Within a week or 2 we had a trial modification. As of today we made our last trial modification and we received our papers to sign and return to make it a permanent modification. Our payments are lower with an adjustable interest rate that won’t exceed 4.25% of the loan. We are very satisfied with the modification and we are happy we can keep our home. I just to say thanks to your website and the information that you made available we are very happy to keep our home.
Thank you so much for your website.
Lemuel C Rice
Tina Marsh and Maria Radatus wrote on 02/05/13: Hello John — Just a real quick update. Maria did get the mod. I really think Martin helped as it was done I think on Tuesday. Her payment was within about 50$ of what the REST report showed. Maria is planning on giving you at least $50 on your blog at least. God bless and thanks so much for the referral. — Tina Marsh and Maria Radatus
Another Email sent also to Martin Andelman: Hello Martin, Well, thanks again to you and I have to praise the Lord as well as John, your friend who connected me to you in such an incredible manner I just wanted to say that Maria is saving money for her deductible of an aneurysm operation she will need. She has been missing some work as she has been preparing for this operation. She was able to give you $92.00. I sent it in last week. Would any type of a testimony be helpful for you? I know you did an amazing thing with your contacts/knowledge and I sincerely know that you are an answer to prayer of many.
Tina and Maria
Nancy Frost wrote on 09/24/12: To John’s blog today: YES! It is true, I had to be pinched in order to make sure I wasn’t dreaming when I received my call from John and Martin Andelman about Bank of America saving our home!!!!
The answer is: ………YES……..OMG………YES
I emailed Brian around 9pm Tuesday night and received a call from him first thing in the morning at 8:00 O’Clock AM and I didn’t even include my phone number!!!
On 06/04/11 Stephanie wrote: John, I can’t thank you enough for your assistance you provide other B of A mortgage holders. Because of the information your site provides, our family was able to get a fixed loan at 2% for the first 6 years and it ramps for the next 4, capping at 4.875%. We had been in the process since Jan 15th of 2010, and because of you our process was escalated so rapidly. If I can offer anyone advice, know that when customers contact the CEO’s office, you will receive the best customer care B of A could provide. They have an entire division devoted to people who write to him! Another big key for us that you always need to be sure that your mortgage stands in the same division to avoid being tossed from dept to dept. Meaning, if you are current, stay current. If you are 30 days behind, never pass to the 31st day or they will transfer your paperwork to a different department.
On 03/29/11 Musiliu Aminu wrote: Hi John, This is Musiliu Aminu again and I want update you on the status of my modification, (please see my previous email below), I just completed my trial payments and yesterday, I got a FEDEX package from Bank of America, the contents are permanent modification paperwork that I need to notarize and send back to them. I JUST WANTED TO THANK YOU FOR ALL YOUR EFFORTS ON YOUR BLOGS AND THE TREMENDOS INFORMATION THAT YOU PUT ON THERE, I CAN TESTIFY THAT I BENEFITED FROM THIS INFO AND IT HAS HELPED ME TO STAY IN MY HOUSE, IT WAS THE LAST HOPE FOR ME, I GOT A GREAT RATE – 2% for the first 5yrs, 3% year six and by 7th yr, its 4.78 for the remainder term of the loan, I don’t think I can beat that anywhere.
Also, I like to thank some bank of America employees, those that listen to people concerns and respond in a timely manner, some are very rude on the phone, but the majority of them treated me with respect and sympathizes with me.
AGAIN, THANK YOU SO MUCH AND REMAIN BLESSED.
Please feel free to use my testimony on your blog/site.
On 03/09/11 Michael wrote: Hello John, I attempted to acquire a loan mod last year from BOA. I sent them the necessary paper work over 5 times and they kept asking for more. Never received a call, letter, help etc. so I knew they were just stalling and gave up
I read your site last week with the suggestion of writing the CEO and explanning the situation. I wrote a stinging email and asked him if he condoned and approved the current tacits being used. This was on Friday. Today I received a call , in fact two calls from BOA from a very nice and courteous lady and she went out of her way to help me. She will asign a case Mgr. to me by Friday of this week and also call me back She gave me her private line so I could call her.
I used the headings you suggested in the letter and received a reply and contact in two business days
Just thought you might like to know your suggestion worked.
On December 28th, 2010 Michael Lee: John, I just received a call from Richard Lara at BOA and they are going to refund every cent they charged me. He was super nice and I thanked him, kind of shocked that it actually happened. This would not have been possible without your help and you standing up for us that have loans with BOA. I think you are a great person for taking your own time to help people like me after many many calls to BOA that left me angry and defeated. I am huge fan of yours now.
Kristin Potter wrote on 12/19/10: I contacted you a long time ago as I was in the same boat as you, and just wanted to let you know that after nearly a year and a half Bank of Screwing America FINALLY modified our loan. It took a lot of phone calls, emails and letters to BofA, it’s CEO, my senators and state reps, but we got it. BofA continues to send us monthly statements with the old payment on it, which is a testament to their laziness and unwillingness to follow through on anything. How this bank is still in existence is beyond me. They’re the most incompetently run business I’ve ever had to deal with.
To everyone else fighting these theives to save their homes, DON’T GIVE UP. It’s exhausting and beyond frustrating, but keep on BAC until they modify your loans. Call them and email them every day if you have to. But don’t ever let them make you feel powerless.
Kamala Harris, if you’re reading this I ask that your first action after being sworn in as California’s Attorney General be joining Nevada and Arizona in filing suit against Bank of America for crimes committed against the citizens of this state.
My Name is Kristin Potter Ramirez, and I will continue to fight back.
Testimonial on 02/10/11: I wanted to thank you for the advice to email BofA’s CEO. I emailed BofA on 2/7/2011. I received a call from BofA’s president’s office a day later, telling me that the bee’s hive had been stirred. I received a phone call from a manager in the modification department the same day; she apologized for the lack of customer service. She told me she would call me back in a couple of hours and let me know what they could do for me. I received a call back within an hour with an offer to modify my loan. I couldn’t believe it. We just got done what has taken me 10 months to get done with one email. WOW!! I start my trial period next month and have contact info for the direct decision makers for my file now. I will keep you posted, any advice from this point would be appreciated Words can’t explain how thankful me and my family are to you. You are making dreams come true one person at a time. Keep up the good work God Bless!!!!!!!!!
I’m proud to say that I received my permanent mod docs yesterday after waiting for a year.
I emailed the CEO in mid September and received a call the next day. It did take 2 more months to get final approval, but what the hell I had already been waiting for 10 months.
Never thought it would happen, but I tell ya one thing it wouldn’t have happened without PiggyBankBlog!
you the man
Testimonial November 20th, 2010: John, You are providing a great service to people. I emailed the address you provided and received a call the next day and was assigned a Sr. adjuster in two days. Things seem to be moving forward after a year of the same run around described but the others on this site. To anyone reading this, the email address is legit and following Johns format gets results. Happy Holidays John and many thanks. ill let you know what the outcome is.
Scott in Chi town
Testimonial November 17th, 2010 Joshua wrote: I sent out an email on 11/12/10 and BofA called me on 11/15/10 to let me know they received the email and were looking into my situation. The followed up the next day letting me know that my short sale account was assigned to an associate and that my house would not foreclose while there is a contract offer in negotiation. I am seeing hope.
Thank you Piggybankblog!
Testimonial November 15th, 2010: Hi John, Just wanted you to know the progress of my loan modification and what BofA has decided to do. They just recently sent me a new modified proposal. I am shocked. They changed my interest rate from 6.35% to 4.5% which lowers my payments by $200. The $5,000 in fees etc, will be tacked on to the end of the loan. I requested they corrected the all the lates on my credit reports which they did. I don’t think I would have gotten this new modification without your input, info and supporting you in your fight…..so I thank you.
Some of my friends have jumped on the “Produce the Deed”, “Forensic Auditing” and Robo Signing procedures to stop their foreclosures. I pray for them and everyone else in modified/foreclosure predicaments. I’ll keep you posted as I’m still waiting for the final paperwork of this new proposed modification.
Thank you again,
Testimonial October 28th 2010: John…thank you for your most insightful information provided on this website…my house was under foreclosure after a year of going back and fourth about the modification process, I was tired of not getting straight answers. I emailed the ceo as you suggested and I got a call a day later from a loan negotiator saying my modification was approved. Ihad and agent assisting me from a non profit organization and he couldn’t believe how quick it happened…I’m almost certain after my email someone had to thoroughly review my file..no more run around signed the papers and got my mod!! THANK YOU SOOO MUCH!!
Testimonial October 21st 2010: Dear John, On October 15, 2010 we received a letter informing us that our house was in foreclosure, It hit us like a bucket of ice cold water and dealing with the B of A has been a nightmare. Every time we called it would be a different answer to the same questions. Since April 2010 we had been told that our file was with the underwriter for review on our loan modification to keep checking in and continue doing the trail payments. According to their records we were denied on June 10, 2010 and the letter of denial did not have a reason for the denial. Called in and was told that it had been sent out by mistake, it had been computer generated to a lot of people, like myself, and who were also calling in. So, disregard letter and continue with trial payment. Which we did, so when we received letter of foreclosure we were very surprised and confused. Not knowing what to do and not getting straight answers from B of A, I took to the website and found yours. Now, I have to admit that at first I was very skeptical thinking sending an email to the CEO had to be a hoax and to think that if in fact it was an excising email account, he would not get back to us. But low and behold, we have gotten a call from a representative for the CEO who has now flagged our file and move to presidential level! Will have a senior negotiator assigned to us and will only be dealing with that person from now on. Wow! Needless to say we are relieved to have our file in review once again and hopefully get the answer we’re hoping for. Thank God and bless you for giving us the information we desperately needed to head in the right direction. Regular Joe’s like us have no idea where to head after a big bully like B of A tries to take advantage but you helped tremendously. And I have been passing your website to whoever I know needs help. Thank you again,
Testimonial on September 20,2010: I was in the same boat as most people, applied for MHA and in the trial period for 9 months, lost paperwork, credit ruined and also recently a notice of intent to accelerate….Well I came across this site and took Mr. Wright’s advice and emailed the CEO of B o A yesterday (9/19/10) Well lo and behold at 3 pm this afternoon, I was contacted by an account executive from BofA who will be overseeing my case. She said she needed 24 hours to go over everything, but would call back tomorrow and go from there… In 10 months, no on from Bank of America has ever called me.. I don’t know where this will lead, but it’s a start.
Thanks John Wright!!
Testimonial on September 15th, 2010- John, Just wanted to THANK YOU for you’re website and the info about contacting the CEO and other B of A staff. After doing this, I am ecstatic to say I “immediately” got an approval for a loan modification after getting the run around for the MHA loan, which I was never qualified for. Thank God for you this was able to happen and I will be forever grateful! I am recommending you’re website to everyone that I know that needs help! Thanks again and may God continue to bless you!!!!
Testimonial on 09/16/10- So since sending my letter to the CEO my loan is now being serviced by the “office of the president” which is probably just a different set of cubicles but I seem to be getting somewhere FINALLY!!!! Once I talk to the loan negotiator hopefully tomorrow and get a final solution I will update you. I a grateful that I found your website, it seems to be the only thing that has helped me so far! The one good piece of news is that they have removed the sale date so I can at least sleep now!
Also, you were right, after I emailed Brian last week within a few days I received a call from Bank of America…imagine that…amazing after 10 months and no response, my very first call from BofA.
I received a call from their adversary group.He not only called once, he called 3 times and He left a full name, telephone# and extension. We spoke today, He reviewed my file and said he would assist me. I emailed him the same documents I have been sending all along that he stated were still not up to date in my file. We corresponded this afternoon.
So I have to thank you John for being an answer to prayer. I am not sure what will happen with BofA but at my lowest point of giving up, I found your blog and then you responded. I emailed to the contacts you told me to and FINALLY a real person has phoned and now exchanged emails with me. Just to have a person to speak to directly at BofA is a miracle.
I will keep you posted as I am fighting back and am going to WIN!
On 07/18/10 Nichole wrote: Dear John (piggybankblog.com)-I just wanted to thank you and let you know that I was contacted by B of A and was refunded ALL of the $500 in overdraft fees that I had been wrongly assessed! I have to tell you, I was skeptical about sending the email but decided to go forward with it. I mean really, what did I have to lose? I sent the email and the very next day received an email response back from CEO of B of A. Within 1 more day I was contacted by a B of A advocate and was told I was going to be refunded all the overdraft fees! My heart dropped and it felt like 10,000 lbs had been lifted off my shoulders. I could not believe what was happening. I cannot thank you and piggybankblog.com enough for the help and information you gave me. You are truly a blessing to everyone who is fighting the ongoing B of A battle! You saved me and my family from total financial doom and I will never be able to thank you enough!!
Yours truly, Nichole
Testimonial — August 18, 2010- John, Just wanted to thank you for you’re website and the info about contacting the CEO and other B of A bigwigs. AFter doing this, I am happy to say we “suddenly” got an approval for a loan modification after being disqualified for “missing paperwork” which was never missing. Thanks to you this was able to happen and we are forever grateful! I am recommending you’re website to everyone that I know that needs help! thanks again.
Erin and Mark Tierney
On August 18, 2010 Nancy Frost wrote: Hi John, Just wanted to send our Senator a note about our out come with B of A. I had to let him know what a help you were for us too. We really can not thank you enough!
Testimonial – Since your August 5th response to my housing issue applying for a Modification Loan through Bank of America. Today we received a call from our Negotiator from B of A offering us an In House Loan instead of a HAMP Modification. This In House Loan gave us a much better interest rate and it is a fixed 30 year loan. We were surprised B of A took the time to work with us so we can save our home. Though we are unsure of our future with employment, we are holding on to what ever hope we can as so million other homeowners to stay employed or just get employed. Our hope now is to maintain the new payments without incidents and stay in our beautiful town of Alpine we love so much. As far as the John Wright vs Bank of America, I am very happy that you are taking time from your schedule to monitor John’s situation on the piggybankblog.com. He was a big help to us. His guidance was valuable and he isn’t doing this for any money, just because he wants to. His misfortune with B of A needs to turn around. Our hope is that B of A will take the time to give John Wright the help he deserves and all of the other deserving homeowners across the states.
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